Managed IT Services that scale with you.

Smarter IT management helps to support your growth, productivity, and success.

Sparta Services offers a dedicated team of MSP experts that can help manage your current resources and assets while simultaneously developing a plan to take advantage of new and emerging technologies.

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The Sparta Services advantage.

Managed IT Services are becoming commonplace for both organizations and professionals. These
services offer companies the opportunity to focus on business goals while professionals with decades of experience in both new and established technologies manage their IT environment.

At Sparta Services, we’re determined to elevate the role of a Managed Service Provider (MSP) by offering businesses in Seattle and beyond the chance to utilize best-in-class technology solutions that are supported by our experts. We have trained extensively in these technologies and hold dozens of
certifications that demonstrate our commitment to training, upskilling, and educating ourselves to benefit our clients.

From our first days in business, we’ve always valued people more than technology. Our customer service centric approach to deliver managed IT support on your terms, without compromise sets Sparta Services apart from the rest.

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The services we offer.

Your organization has unique needs and goals. We offer a wide range of services to ensure you can take advantage of the latest in business technology without compromising your security or productivity.

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Unlimited Support
(24/7, business hours, or depending on your needs)

We offer either 24/7 or during your business hours
break-fix support services across all your devices, users, and servers. Whether by email or phone, we’re always there to help.

Proactive monitoring

Using best-of-breed remote monitoring and management (RMM) tools, we continually monitor your devices to ensure they are working as expected. Whenever an alert is raised, the technician on duty will act immediately. This takes the burden off your
in-house IT team, allowing them to only weigh in when necessary.

Contracted SLA

Our service-level agreements are simple and easy to follow,
ensuring that any urgent request receives immediate assistance
every time.

Anti-virus

Every client, regardless of which managed IT services package
they purchase, is protected with comprehensive anti-virus
software. For unlimited contracts, we include Sophos Central
Endpoint protection.

Network support

Our care for your business naturally includes support for your
network. This protection and support includes firewalls, VoIP
phones, printers, and anything else that connects to your network.

Monthly reporting

Using our best-of-breed tools, we can generate and schedule comprehensive reports on all your devices. This allows you to make smarter, data-driven decisions based on how your devices are actually performing.

Quarterly business reviews

Every quarter, we sit down with you to offer technical guidance and advice on the latest technology patterns. This includes new ways to optimize and reduce technological friction and improve your business’s use of various hardware, software, and tools.

These reviews help us better customize and scale our strategic support for your needs. This partnership approach allows for an agile support model; as your business changes we’ll pivot with you.

Best practices evaluation

During all internal reviews, our team evaluates your IT environment
to see whether any proactive recommendations can be made to
bring your processes in line with current industry best practices. This helps to defend against emerging security threats and
ensures ongoing security and productivity.

Automation and remediation

To drive quick resolutions and remediations, we have a development team solely focused on recurring alerts or events. If
an event or alert happens more than once, we’ll start looking for
ways to automate it. With this service, your issues get fixed faster
and with minimal disruption.

On-site support

When a supported device breaks, we try our best to fix it remotely.
If that isn’t possible, we’ll schedule an on-site visit during business
hours. Our coverage is almost entirely nationwide, with a few
exceptions.

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/ OUR MISSION

Our Partner Vendors.

We believe in offering our clients access to the best technology available today. Some of our partner vendors include:

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Our onboarding process.

The central goal of our onboarding process is to get to know your team and your
business.

A typical transition timeline ranges from 14 to 30 days. During that time, we work swiftly to configure your account and onboard your network infrastructure, devices, and employees.

Our expertise allows us to quickly and seamlessly activate our new partnership, so you can get back to doing what you do best – running your business and serving your customers.